Need a person? Email Acommonman@gmail.com. It helps enormously if you include your plant’s name, roughly when the problem started, and what you saw on screen.
Her spoken replies have a daily allowance. When it runs out she still writes to you, and her little care voice — her reactions to water, sun and food — keeps working. Everything returns the next day. If she is silent and the app says nothing about a limit, check your internet connection: her voice is generated online.
Premium AI chat also has a daily allowance. Once it is used, she falls back to her offline replies, which are simpler. Free Chat always works and costs nothing.
Open Settings → AI Companion Pass and tap Restore Purchases at the bottom. That reconnects a purchase made on this Apple Account, including after reinstalling. If it still does not appear, email us and mention which tier you bought.
Subscriptions are managed by Apple, not by us. Open the App Store app → your Apple Account → Subscriptions. Cancelling at least 24 hours before the period ends stops the next renewal; you keep access until the current period finishes.
On your device, not on our servers — her name, her memories and how she has grown are all stored locally. That means we never see them. It also means deleting the app deletes her, and she does not follow you to a new phone. Purchases are the exception: those belong to your Apple Account and come back with Restore Purchases.
She replies in the language of your message — English, Hindi, Hinglish, Japanese, Korean and many more — and speaks it aloud in that language.
No. It is used only while you tap the mic button. Speech recognition runs on your device and only the resulting text is sent. You can revoke the permission at any time and keep playing by typing.
All payments are handled by Apple, so refunds go through them: reportaproblem.apple.com. We cannot issue refunds ourselves, but tell us what went wrong and we will try to fix it.